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Customer Service Help

Customer Services Help:

  1. Who are we: We are a nationwide authorized payment center for prepaid wireless carriers. We process refills, top ups, and payments instantly 24/7 for any US prepaid carrier. We never charge any fee's or taxes. If customer is experiencing technical issues with his phone, please advise customer to contact customer service of his/her prepaid wireless carrier. Here is the list of carriers and their phone numbers:

 Simple Mobile : Technical Support and Customer Service: 1-877-878-7908

Technical Support and Customer Service Hours of Operation: Monday - Sunday 8 a.m. (EST) - 10:45 p.m. (EST)

  1. Order Statuses:
  • Completed (We recieved the payment, and will manually process it, this wireless # cannot be refilled automatically)
  • Completed and processed (We successufuly processed the order and applied funds to customers wireless #)
  • Canceled (Order is canceled, Payment is refunded back to the customer. Please read the comments next to the canceled order)