Wireless refills in 4 easy steps!
Instantly 24/7! No Tax or Fee's!

FAQ's

When will you refill my account?

After you have successufuly checked out, your wireless account will be refilled instantly.

I have successfuly checked out, why my account is not refilled?

In some cases, orders require manual review. Once manual review is complete, your account will be automatically refilled.

My order is 'Pending'. What does that mean?

Pending status means that we have received your order and will process it momentarily.

What is your return policy?

All sales are final.

How do I know that my account was successfuly refilled?

After your order was completed and processed, you will get 2 text messages on that wireless number confirming your payment.

Did not get your refill?

Сheck the status of your payment/refill.
If you have a question please feel free to fill out the form or contact our Support Team by e-mail support@prepaidbill.com.